Best industry practice
Why we’re leading the transport employment agency market
At the core of Phoenix Personnel’s business, you’ll find a real commitment to client service, satisfaction and support. With the latest technology and our 24/7 communications coverage, we’re as flexible as we are reliable – for our registered workers and our operators. This structure is married to the Driver Manager Project – Macis Ltd’s revolutionary proprietary software for haulage agencies, allowing us to proactively meet statutory arrangements and enforce our integrity with a computerised shift manager.
Client support
Round the clock planning assistance
With Phoenix Personnel, you’ll enjoy dedicated round-the-clock support from our experienced and well informed planning and administrative staff. 24/7, there’s somebody waiting to assist you on the phone. And, if we’re engaged, you’ll be contacted as soon as an advisor is available. No automated answer machines, no faceless communication – just the customer-focused business ethics that you’d expect from a family-owned and firmly managed company.
Analogue tachograph management
Guaranteed compliance, guaranteed satisfaction
Whether you’re hiring a driver for a long-distance haulage job or to operate a palletiser in your storage depot, you can be confident that you’ll have complete access to our support team. With rapid access to all shift information and fleet worker details, as well as to our comprehensive analogue tachograph management system, you’ll be able to record, examine and print a complete audit trail, designed to meet even the most stringent legislation.
To ensure our quality standards are continually and consistently met, all Phoenix drivers are expected to provide shift data during and after completing a job.
Reliability, loyalty, support
A unique employment agency with a unique approach
We operate strictly within regulations (even when that costs us business) to enforce systems of administration and practices designed to defend our clients against any potential prosecution. This stance continues to help our business grow.
Contact us today to discuss your transport requirements
Our workers are always available:
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Legally entitled and properly equipped to work
Professionally qualified, experienced and licensed
Well rested and have conformed with all statutory rest obligations
Fully briefed and compliant with your requirements
Free of impediments constraining their entitlement to work
Fully supported by our well organised and professional administration system 24/7, with auditable data held on file for at least 24 months
Willing, polite and enthusiastic